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Overview

Curriculum

Course Content

CHAPTER TEN Communicating With Subordinates
CHAPTER ELEVEN Communication: Positive Affirmation
CHAPTER TWELVE Communication: Corrections and Reproaches
CHAPTER THIRTEEN The Three Hammers
CHAPTER FOURTEEN Dealing with Wolves
CHAPTER FIFTEEN Divisive People
CHAPTER SIXTEEN Minor Conflict Resolution And Diplomacy
CHAPTER SEVENTEEN Decision Making
CHAPTER EIGHTEEN Verbal Self-Defense
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